Narita Tobu Hotel Airport serves as a convenient accommodation choice for travelers arriving at Narita International Airport, a key gateway to Japan. The hotel offers diverse dining options and modern amenities in a cosmopolitan setting. Its proximity to local attractions enhances its significance for visitors. The facility emphasizes quality hospitality to ensure a pleasant stay for its guests.
Location
Narita Tobu Hotel Airport is situated a short distance from Narita International Airport, with a free shuttle service available. Local attractions, such as AEON Shopping Mall and Shinsho-ji Temple, are easily accessible via a 15-minute bus ride. The hotel’s location allows guests to explore various cultural and historical sites nearby.
Rooms
Rooms at Narita Tobu Hotel Airport are air-conditioned and designed with contemporary furnishings. Each room features a flat-screen TV, a fridge, and an electric kettle for guests' convenience. Bathrooms are equipped with a bath, shower, hairdryer, and complimentary toiletries. Certain rooms also provide additional space with seating areas for guests to relax.
Eat & Drink
The Oasis Restaurant offers a variety of dining choices, including a buffet and a la carte meals featuring Chinese dishes. Guests can enjoy lunch and drinks at the bar located on the top floor, providing scenic views. Additional amenities include a small coffee lounge adjacent to the lobby that overlooks the swimming pool and garden.
Leisure & Business
Guests have access to well-designed athletic facilities, including an indoor swimming pool, sauna, and gym. The hotel also provides event facilities such as a conference space and a meeting room for business needs. Complimentary wireless Internet access and a business center enhance the convenience of both leisure and corporate guests.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
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Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.5
Location
8.1
Service
8.1
Dining
6.9
Guest reviews
7.2/10
based on 30 reviews
8.2
8.2/10based on 19784 reviews
Chris
United States,
May
2024
7.6/10
The hotel offers spacious rooms ideal for up to three people with maximum comfort, featuring a tea/coffee machine. While the rooms may feel a little dated compared to other areas, the overall experience is reminiscent of the early '90s with a sense of coziness. The service stands out for its friendliness and problem-solving ability, making payment convenient and efficient. The proximity to Narita Airport is excellent for travelers catching flights, although the location might feel remote for those seeking a more central setting. The dining options, including the indulgent pastries, provide a satisfactory experience amidst few nearby alternatives.
Rooms
7.0
The rooms are spacious and comfortable with a nostalgic touch.
Service
9.0
The staff is exceptionally friendly and accommodating, offering various services with efficiency.
Location
6.0
The hotel's closeness to Narita Airport is convenient for quick access, although the surroundings might feel isolated.
Dining
8.0
The dining options, especially the indulgent pastries, offer a satisfying experience given the limited nearby eateries.
Facilities
8.0
The hotel provides a range of facilities to enhance the overall stay.
William
United Kingdom,
April
2024
7.0/10
Staying at the hotel was a mixed experience. While the rooms were quite cold despite the heater being on and somewhat outdated, they were clean and one of the closest to the airport. The service varied from being unhelpful to highly professional, with some staff standing around doing nothing while others were efficient. The location was very convenient for airport access but might not be ideal for longer stays or exploration of Tokyo. The dining options were pricey but had some fresh offerings. Overall, an average stay with some ups and downs.
Rooms
7.0
The rooms, although a bit cold despite the heater, were clean and close to the airport.
Service
6.0
The service had mixed experiences, from unhelpful staff standing around to highly professional service from others.
Location
8.0
The location was very convenient for airport access but may not suit longer stays or exploring Tokyo.
Dining
7.0
The dining options were on the pricey side but had some fresh offerings.
Facilities
7.0
Facilities were adequate for a short stay.
Elaine
United Kingdom,
April
2024
7.4/10
The hotel is conveniently located just near the Narita Airport. The rooms are large and comfortable with two double beds, but they do appear a bit tired. The service was generally friendly and helpful, although some requests were not attended to. The dining offers a good variety of both Western and Japanese choices for breakfast, but could use some updates. The location is great for airport access and there's a 7-11 nearby. Overall, a decent option for a practical stay close to the airport.
Rooms
7.0
The rooms were large and comfortable with two double beds, although they seem a bit tired.
Service
8.0
The service was generally friendly and helpful, but some requests were not fully addressed.
Location
8.0
The hotel is conveniently located just near the Narita Airport and has a 7-11 nearby.
Dining
7.0
The dining offered a good variety of breakfast choices, but could benefit from some updates.
Facilities
7.0
The facilities are decent for a practical stay near the airport.
John
United Kingdom,
March
2024
7.2/10
The hotel exceeded my expectations considering the price with massive rooms equipped with fridges and kettles, along with provided amenities like shampoos, toothbrushes, and combs. However, the rooms smelled like smoke despite being non-smoking and looked a bit tired.
Rooms
7.0
The rooms were spacious and well-equipped with amenities, but the smoke smell and tired appearance were a downside.
Service
8.0
The staff was extremely helpful in answering our travel questions, making our stay stress-free. However, they were not responsive to requests for quietness, harder beds, and noise from other rooms.
Location
8.0
The hotel is conveniently located very close to Narita airport and offers a free bus service to the airport. However, it is situated in a somewhat isolated area, not directly in Narita city or near the airport.
Dining
7.0
The dining options were relatively good, offering both western and Japanese breakfast choices. The prices were a bit high, and taxes were not included in the advertised price.
Facilities
6.0
The hotel facilities were satisfactory, but nothing particularly stood out.
Benjamin
United States,
February
2024
7.4/10
My stay at the hotel was overall pleasant. The room was spacious, with very comfortable beds and pillows, although being next to the elevator was a bit noisy. The service was helpful, and the staff did their best despite time constraints. The location was super convenient, especially for last-minute shopping, and close to the airport. The dining experience was good but a bit overpriced for limited food variety.
Rooms
8.0
The room was spacious with very comfortable beds and pillows.
Service
7.0
The staff was helpful, despite their workload.
Location
9.0
The location was super convenient and close to the airport.
Dining
6.0
The dining experience was good but overpriced for limited food variety.
Facilities
7.0
The facilities were adequate for my needs.
Claire
United Kingdom,
February
2024
8.0/10
My stay at the hotel was fantastic! The rooms were spacious with comfortable beds and blackout curtains, perfect for a good night's sleep after a late flight. However, I wish there was a business center available for guests needing printing services. The service was excellent, with accommodating and friendly staff, but I was disappointed that we couldn't extend our stay due to store inventory. Overall, a great value for money stay.
Rooms
8.0
The rooms were unusually spacious for Japan, with big wardrobes and beds.
Service
9.0
The service was top-notch with very friendly and accommodating staff.
Location
9.0
The hotel's location just outside Narita airport was superb, especially with the free shuttle service.
Dining
7.0
The dining options were limited, but at least they were available in the ground-level restaurant.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Norman
United Kingdom,
February
2024
8.0/10
The hotel is conveniently close to the airport, making it a quick shuttle ride away. The rooms were spacious and comfy with twin large beds, suitable for a short overnight stay before flying home. The service was friendly and welcoming, with helpful staff available up until 2 pm. The location is ideal for early flights, and the dining options offer both western and Asian choices. However, some dining items may be pricey. Overall, it's a convenient choice especially for short stays near the airport.
Rooms
8.0
The rooms were spacious and comfy with twin large beds, very comfortable.
Service
9.0
The service was friendly and welcoming, with helpful and respectful staff.
Location
8.0
The hotel's proximity to the airport is convenient for early flights, with great restaurant options nearby.
Dining
7.0
The dining experience offered a variety of Japanese and Western food items, although some items were pricey.
Facilities
The hotel provides free shuttle service to and from the airport every 20 minutes.
Mary
United States,
February
2024
7.6/10
My stay at the hotel was a mix of positives and negatives. While the rooms were a bit on the expensive side and starting to feel a bit dated, they were still comfortable compared to the compact rooms I experienced in Tokyo. The hotel location near Narita and the helpful staff were great, but I was disappointed that I couldn't extend my stay due to the early closure for store inventory. The free shuttle service to the airport was convenient, though.
Rooms
7.0
The rooms, though a bit dated, were comfortable and provided a decent stay.
Service
9.0
The staff was helpful and dedicated, providing excellent services during my stay.
Location
8.0
The hotel's proximity to Narita and the free shuttle service were convenient for my short stay with early flights.
Dining
6.0
The dinner and breakfast buffet were decent, though a bit pricey for the quality offered.
Facilities
8.0
The hotel provided essential services like room service and dry cleaning, enhancing the overall experience.
Anna
United Kingdom,
January
2024
7.8/10
The hotel is conveniently located close to the airport with complimentary shuttle service, offering basic yet clean and spacious rooms. The service is accommodating and helpful, and the dining experience is satisfying. However, the isolated location may not be ideal for those looking for nearby amenities or restaurants.
Rooms
8.0
The rooms were basic, clean, and exactly what you would expect at a transit hotel, spacious and easy to move around.
Service
9.0
The staff are very helpful if you ask them politely, and they were really helpful by making separate food for us and assisting with transportation to the airport.
Location
7.0
The hotel is very close to the airport with regular shuttles to-and-from, however, it is in an isolated area without nearby restaurants.
Dining
8.0
The dining experience was satisfying with good menu options and a fairly good restaurant, convenient for guests.
Facilities
7.0
Access to facilities like airport shuttle and tours/ticket assistance adds value to the stay.
Jimmy
United States,
November
2023
7.8/10
I had a pleasant stay at the hotel. The East Wing rooms were great, and the check-in and bus services were efficient despite the busy arrival times. The location near Narita Airport was convenient for my early international flight, but the rooms facing away from the freeway had a strong unpleasant odor.
Rooms
7.0
The East Wing rooms were great, but the rooms facing away from the freeway smelled very badly, like a cat had urinated on the carpet.
Service
9.0
The service was top-notch. I appreciated how quickly they got me a wheelchair and helped with transport. The staff was super friendly and even remembered and honored my special request regarding public transport from the airport to central Tokyo.
Location
8.0
The hotel's location near Narita Airport was just what I needed for my early flight the next day. It's ideal for anyone commuting through Narita Airport, with easy access to Terminals 2 & 3. However, it's not within walking distance of Narita township.
Dining
7.0
The dining options were good with plenty of choices, but the quality wasn't up to par for a 4-star hotel. The price range varied depending on the day, ranging from 2900 yen to 4100 yen.
Facilities
8.0
The hotel had a range of facilities available, including room service, dry cleaning, housekeeping, and laundry services. Additionally, they offered tours/ticket assistance for guests.
Philip
United Kingdom,
November
2023
7.4/10
The hotel offers spacious rooms with big comfortable beds and fresh clean linen, providing good value for money. The modern bathrooms add to the comfort of the stay, though the overall look of the hotel feels a bit outdated. The convenient location near the airport makes it a practical choice for travelers.
Rooms
8.0
The rooms are spacious and feature very good big beds with fresh clean linen. The modern bathrooms are a plus.
Service
7.0
The staff are helpful, nice, and friendly, making the stay pleasant. However, there might be some inflexibility in dealing with special situations.
Location
9.0
The hotel's proximity to Narita airport and a car rental company is very convenient for travelers. The shuttle service adds to the convenience of accessing airport facilities.
Dining
6.0
The dining options are basic but adequate, catering to various tastes. Some may find the prices a bit high for the offerings.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay. However, some areas may need updates to match modern standards.
Amanda
United Kingdom,
October
2023
6.4/10
I had a decent stay at the hotel. The rooms were more spacious than most hotels, clean, and comfortable, although they had an unpleasant smell and were extremely shabby. The service was a mix of top-notch professionalism and extremely rude behavior. The location was convenient and near the airport, making it ideal for travelers seeking a rest after a long flight. The dining experience varied from delicious with both western and eastern styles to disappointing with rotten lychees and high pricing. The facilities were basic but adequate, with some room for improvement.
Rooms
7.0
The rooms were clean and comfortable, providing a private and cozy atmosphere.
Service
5.0
The service was a mix of excellence and rudeness, with efficient and polite service complemented by some instances of poor treatment.
Location
8.0
The hotel's proximity to the airport and shuttle service was convenient for travelers, making it a suitable choice for a brief stopover.
Dining
6.0
The dining options had a mix of quality, with delicious dishes but also some disappointing aspects like rotten lychees and pricing issues.
Facilities
6.0
The hotel had basic facilities that were adequate for a comfortable stay, but there were areas that could be improved.
Jim
United Kingdom,
October
2023
8.0/10
The hotel offers satisfactory, spacious rooms that are very clean and comfortable to sleep in, with good amenities. However, being near the elevator and vending machine made it a bit noisy. The staff provided exceptional service, and the convenience store and pharmacy in the east wing were appreciated. The location is fantastic, just a 5-minute shuttle ride to Narita Airport, with friendly and helpful staff. The dining options were good but lacked certain choices. Overall, a convenient and comfortable stay with excellent service.
Rooms
8.0
The rooms were very clean and comfortable to sleep in, and quite spacious by Japanese standards.
Service
9.0
The staff were very friendly and easy to talk to. The free airport shuttle service was exceptionally handy, just a short wait at bus stop terminal #16 for the convenient green Tobu hotel bus. While there was a slight unfriendly incident upon arrival, the overall service was outstanding.
Location
9.0
The location was fantastic, with quick access to Narita Airport terminals 1 and 2 via a convenient shuttle. The proximity to the convenience store was really convenient, even though the views were not the prettiest.
Dining
7.0
The dining experience offered a good selection of both Western and Japanese options, though some specific dishes were lacking. The price range was mid-level.
Facilities
7.0
The facilities provided were satisfactory and met our needs during the stay.
Ralph
United Kingdom,
September
2023
7.8/10
The hotel is conveniently close to Narita Airport and offers a free shuttle service, making it very accessible for travelers. The rooms are spacious, but the layout could be improved for better accessibility. The service is top-notch, with a friendly and accommodating staff. The dining options are satisfactory, although the operating hours could be later. Overall, a good value for the location and amenities provided.
Rooms
7.0
The rooms are spacious but the layout could be improved for better accessibility.
Service
9.0
The staff is friendly and accommodating, providing helpful suggestions for a comfortable stay.
Location
8.0
The hotel's proximity to Narita Airport and the availability of a free shuttle service make it very convenient for travelers.
Dining
7.0
The dining options are satisfactory, but the operating hours could be extended.
Facilities
8.0
The hotel offers essential facilities for a comfortable stay.
Daniel
United Kingdom,
August
2023
8.2/10
The hotel is conveniently close to Narita Airport, offering clean and roomy accommodations with friendly and helpful staff. The dining experience is good, but a bit crowded during peak times. The free shuttle service adds value to the stay.
Rooms
8.0
The rooms were not fancy but clean and roomy, featuring 2 double beds.
Service
9.0
The staff was very friendly and easy to talk to, providing helpful information about shuttle services.
Location
9.0
The hotel's proximity to Narita Airport makes it very convenient for travelers with early or late flights. The location is clean and well-organized.
Dining
7.0
The dining experience was good with fresh omelettes cooked per order, but can get busy during peak times.
Facilities
8.0
The hotel offers a free airport shuttle service, adding convenience for guests.
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